What We Collect and Why We Use It
When you open an account with us, we collect the details you provide during registration — name, contact number, and the wallet identifiers tied to your JazzCash, Easypaisa, or Raast account. We use this to verify your identity, process deposits and withdrawals, and keep your account
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secure. Transaction records — including the amounts, timestamps, and the payment channel used — are retained as part of our financial record-keeping obligations. If you contact our support team, the conversation logs are stored so we can follow up accurately on any unresolved account matter. We
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also collect technical data from your device: IP address, browser type, and session activity. This helps us detect unusual login attempts and protect your account from unauthorised access. We do not sell your personal data to third parties. Data shared with payment processors — such as
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the mobile wallet networks that handle your JazzCash or Easypaisa transfers — is limited to what those processors need to complete the transaction. Availability of our services and the data obligations that apply depend on local law and the region from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.